Privacy Policy

1. Introduction

"Mal Hurgelt" mobile application ("App", "We", "Us", "Our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our App.

By reading and understanding this policy, you acknowledge and agree to our information processing practices. If you do not agree with this policy, please do not use the App.

2. Information We Collect

2.1. Personal Information

When you use and register for the App, we may collect the following information:

2.2. Order Information

When you place an order, we collect the following information:

• Order details
• Service type
• Price and payment information
• Time and date
• Delivery address
• Receive code (receiveCode)
• Notes and comments
• Payment status

2.3. Technical Information

When you use the App, we automatically collect the following technical information:

2.4. Images and Files

The App may use images for the following purposes:

• Profile pictures
• Registration question images
• Service images

3. How We Use Your Information

We use your information for the following purposes:

3.1. Providing Services

• Creating and managing accounts
• Processing and managing orders
• Displaying service information
• Processing payments

3.2. Communication

• Sending notifications about order status
• Notifying about important information and updates
• Providing customer support

3.3. Improving the App

• Analyzing app usage
• Fixing bugs and improving functionality
• Adding new features

3.4. Security

• Detecting and preventing illegal activities
• Protecting user rights and security
• Providing password recovery services

4. Information Storage

4.1. Local Storage

The App stores the following information locally on your device:

• User information (using SharedPreferences)
• Login information
• App settings

This information is stored only on your device and is not shared with other devices or users.

4.2. Server Storage

Your information is securely stored on our servers:

• Server Address: https://templateapi.xyz/mal/api/v1
• Retention Period: Until account deletion or as required by law

5. Information Sharing

5.1. Third Parties

We share your information with the following third parties:

• Firebase (Google):
  • Firebase Cloud Messaging: For sending notifications
  • Firebase Privacy Policy: https://firebase.google.com/support/privacy
• QPay:
  • For processing payment services
  • QPay Privacy Policy: https://www.qpay.mn/privacy
• Service Partners:
  • Service providers (when order information is necessary)

5.2. Legal Requirements

We may share your information in the following cases:

• To comply with legal requirements and court orders
• To protect our rights and security
• To detect and prevent illegal activities
• To protect user or public safety

6. Permissions

The App uses the following permissions:

6.1. Camera

• Purpose: To take photos for registration questions
• Usage: Only when the user chooses to take a photo

6.2. Photo Library

• Purpose: To select images for registration questions
• Usage: Only when the user chooses to select an image

6.3. Notifications

• Purpose: To send order status and important information
• Usage: When the user grants permission

6.4. Internet

• Purpose: To connect to servers and exchange information
• Usage: To operate the App's core functions

7. Information Security

We take the following measures to protect your information:

• Encryption: Sensitive information (such as passwords) is stored in encrypted form
• Secure Connection: Information is exchanged using HTTPS protocol
• Access Control: Only authorized personnel can access information
• Regular Monitoring: Security systems are regularly checked

However, please note that information transmitted over the internet cannot be 100% secure.

8. User Rights

You have the following rights:

8.1. Right to Access

• The right to view your personal information

8.2. Right to Rectify

• The right to correct and update your personal information

8.3. Right to Erase

• The right to delete your account and information

8.4. Right to Object

• The right to object to processing of certain information

8.5. Right to Data Portability

• The right to receive your information in a machine-readable format

To exercise these rights, please contact us (contact information below).

9. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with information, please contact us.

10. Cookies and Similar Technologies

The App does not use cookies, but uses local storage (SharedPreferences). This is used to store your settings and login information.

11. International Data Transfers

Your information is stored on servers located in Mongolia, but in some cases, international servers (such as Firebase) may be used. In such cases, your information may be transferred outside of Mongolia.

12. Changes to Privacy Policy

We reserve the right to update this Privacy Policy from time to time. When we make changes, we will notify you through the App or include the updates in the App's advanced version. Continued use of the App after changes are made means you accept the new policy.

13. Contact Us

If you have any questions, suggestions, or complaints regarding this Privacy Policy, please contact us:

14. Consent

By reading and understanding this Privacy Policy, you acknowledge and agree to:

• Our information collection, use, and storage practices
• Sharing information with third parties
• The terms of this policy

If you do not agree with these terms, please do not use the App.